Plexum Support Center

Get help...

Client Portal

Support Tickets, Billing History, Work Orders and Account Information.

Knowledgebase

How to's, software documentation, guides and FAQs.

Video Tutorials

How-to Videos, Instructional Videos and Overview Videos

The Client Dashboard is where Plexum clients can get support for their Licensed Plexum Software & web hosting account. Clients can download licensed software, submit support tickets, manage billing (e.g. make payments, suspend or cancel account), upgrade software, upgrade web hosting account, expand software with add-on modules, etc...

Premium Support

New clients will receive a block of support credits with activation of the Plexum software. Use these credits to get familiar with the software. If or when allocated support credits are depleted you may purchase additional block of credits.

Live Phone Support: 2 Credits per Minute
Support Ticket Submission: 5 Credits per Ticket

Support Credits	Pricing
60 Credits	$75.00
120 Credits	$120.00
180 Credits	$170.00
240 Credits	$200.00

Note: To get full details on new features, bug fix, updates included on each release, please sign-in to your account Client Dashboard and click on the Help Desk tab, then Software Updates Release Log.