Support
15-Day Trial: If you are having trouble installing our Free 15-Day Trial software and need to submit a support ticket and you don't have a Trial Id needed to submit a trouble ticket, please Register for an account if you haven't done so, then log-in via Client Dashboard to your account.
After logging in, on the (Download) navigation tab, click on Trial Download link, there you can select the software desired from the dropdown list and click on the (Request a Free 15 Days Trial) button. There you will be presented your Trial Id to use for support, along with a download link which you don't have to use if you have already uploaded a copy to your website.
Documentation
- Plexum Professional
Version x7r
Version x6
Version x5
Version x4 - Plexum Lite
Version L1 - Plexum Website Replicator (WR)
Version RW1 - PlexCart
Version x3
Installation Manual
- Plexum Professional
Version x7r
Version x7r (upgrade)
Version x6
Version x6 (upgrade)
Version x5
Version x5 (upgrade)
Version x4 - Plexum Lite
Version L1
Version L1 (Pro version upgrade) - Plexum Website Replicator (WR)
Version RW1
Version RW1 (Pro version upgrade)
Version RW1 (Lite version upgrade) - PlexCart
Version x3
Community Forum
- How To...
Learn how to configure software to perform certain tasks. Here step by step instructions will be provided for common tasks. - General Discussions
Plexum Professional, Plexum Lite, Plexum WR, Self Installation and Web Hosting discussions - Build Update Release Notes
Issues which will be addressed are; New Features, Bug Fixes; Any resolutions of minor defects as well as others... - Suggestions & Feature Requests
Help us make the best software in the Industry. Tell us want you wish to see in future releases.
Client Dashboard
Our Client Dashboard is provided to support both Licensed & Trial software as well as our web hosting accounts. Clients can Download Licensed & Trial Software, Submit Support Ticket, Manage Billing (e.g. make payments, suspend or cancel account), Upgrade Software, Upgrade Web Hosting Account, Add Add-on Modules, etc...
- Submit a Support Ticket
- Work Order (Install / Configuration)
- Partner Log-In
Useful Links
Give us a chanceand we will prove our efficiency!
- 04.28.2010Plexum Professional (x7r) Shopping Cart Module now support real-time shipping rate calculator (UPS, USPS, FedEx, etc..)
- 04.15.2010A new Payout feature added to Plexum Professional (x7r), that allows individual compensation type (e.g. Fast Bonus, Membership Commission, Retail Sales Commission, etc..)
- Office Hours: Monday - Friday:
9:00 AM - 6:00 PM CST.
Saturdays:
11:30 AM - 3:00 PM CST. - Sales Contact: 1.312.212.3200Telephone:
1.800.886.4534Toll Free:
Click HereLive Person Chat:
Click HereE-mail: -
- Support Contact (24/7): 1.312.893.6575Telephone:
Click HereSubmit a Ticket: - Fax Number (24/7): 1.312.268.7169Fax No.:
- Mailing Address: 1333 W. Devon Ave., PMB 230
Chicago, IL 60660 U.S.A.
Support Phones
