| Question: |
How long has Plexum been in business? |
| Answer: |
Plexum has been helping entrepreneurs succeed in growing their businesses and making quality software since 1999. |
|
| Question: |
How long will it take to get my Plexum Website Replicator software up and running? |
| Answer: |
If our configuration service is purchased, it usually takes 3-5 business days to get you up and running. |
|
| Question: |
Does Plexum Website Replicator have a Shopping Cart? |
| Answer: |
No.
NOTE: Plexum Website Replicator does not support any form of sales or commissions tracking. If you are interested in tracking sales and commissions, please see Plexum Lite and Plexum Professional. |
|
| Question: |
Can I buy or use my existing shopping cart with Plexum Website Replicator? |
| Answer: |
Yes.
NOTE: Plexum Website Replicator does not support any form of sales or commissions tracking. If you are interested in tracking sales and commissions, please see Plexum Lite and Plexum Professional. |
|
| Question: |
Can I import my existing members into Plexum database? |
| Answer: |
Yes. It's as simple as placing your existing member database in an ASCII text or CSV file and uploading it to Plexum from the Administrative Back Office. |
|
| Question: |
Can I customize Plexum Back Office? |
| Answer: |
Yes. The look and feel can be controlled using Plexum Skin Manager, which will allow you to customize color scheme, back office header logo image, etc... |
|
| Question: |
How many web pages can I replicate with Plexum Website Replicator? |
| Answer: |
With Plexum, you can replicate as many web pages as you wish (unlimited), as long as your server can handle the work load. |
|
| Question: |
How many members can Plexum Website Replicator handle? |
| Answer: |
As many as your web server and MySQL database server can handle. Of course, results may vary based on server processor and allocated memory. However, officially Plexum Website Replicator has been tested many times and work efficiently with over 50,000 members and un-officially, well in the 100s of thousands. |
|
| Question: |
Can members on Plexum Website Replicator upload photos and images to their replicated web pages? |
| Answer: |
Yes. This is an optional setting for the Plexum administrator to allow members to have the ability to upload photos and images to their replicated pages and also have full control to the limit of photos and images that can be uploaded per member. |
|
| Question: |
What are the payment processors supported on Plexum Website Replicator? |
| Answer: |
At the present time, Plexum Website Replicator supports over 20 major integrated payment processor gateway. Click here to see the list of compatible payment processor. |
|
| Question: |
What are the system requirements to run Plexum Website Replicator? |
| Answer: |
Plexum Website Replicator will run well on any server that meet Plexum requirements on (http://www.plexum.com/products/replicator/requirements.html). However, Plexum Web Hosting package servers is equipped with requirements needed to run Plexum Website Replicator efficiently. Please click here for details. |
|
| Question: |
Would it be cheaper if I host Plexum Website Replicator on my own server? |
| Answer: |
Though it may be cheaper to host it yourself, but not recommended unless you are experienced with web servers and Plexum software. The benefits of hosting with us is the peace of mind that your Plexum software is being run on servers that are specifically designed for it and will run it efficiently. Click here for list of web hosting service provided. |
|
| Question: |
Can I lease Plexum Website Replicator even if i want to host it on my own server? |
| Answer: |
Yes, with lease or outright purchase option, Plexum Website Replicator can be installed on any web hosting desired, that is compatible with Plexum Website Replicator requirements. |
|
| Question: |
If I lease Plexum Website Replicator, can I purchase the software outright when my company can afford to buy Plexum Website Replicator? |
| Answer: |
At any point of your lease you can elect to terminate your lease in favor of outright purchase of Plexum Website Replicator without penalty or cancellation fees. |
|
| Question: |
If I lease Plexum Website Replicator, will the payments made towards leasing be credited to outright purchase? |
| Answer: |
The payment made towards lease of Plexum Website Replicator cannot be used for outright purchase. |
|
| Question: |
If I change from leasing to outright purchase of Plexum Website Replicator, will I have to install everything again? Am I going to lose my data? |
| Answer: |
Transferring from leasing to outright purchase does not require re-installation of Plexum Website Replicator and you are not going to lose any data. |
|
| Question: |
Does Plexum charge per user or is the license unlimited? |
| Answer: |
Plexum does not charge per user, Plexum Website Replicator license grants you unlimited users. |
|
| Question: |
Are there any hidden fees involving the purchase of Plexum Website Replicator? |
| Answer: |
Plexum has no hidden fees, and everything you see detailed on our website is what you get. However, custom/customization request may attract additional fees and charges. |
|
| Question: |
Can we have custom languages for Plexum Website Replicator front-end and back-end? |
| Answer: |
Yes, the replicated Website Pages can be translated, but the Members and Administrative Back Office is not translatable. However, Plexum Professional support multiple language. |
|
| Question: |
What are the support types available for Plexum Website Replicator? |
| Answer: |
Support is provided for Plexum software via online support ticketing system, Telephone, Online Documentation, and Online forums. |
|
| Question: |
Can I hire Plexum to design the web pages that I want to replicate for my members? |
| Answer: |
Plexum does not have in-house web designer. However, we can refer you to a web design company to help. |
|
| Question: |
Will I pay for Plexum Website Replicator version upgrades? |
| Answer: |
Upgrades are included in all of our optional support (PlexCare) packages. Our entire software package comes with some sort of free support package. Please check the support (PlexCare) package on the software package you are leasing or purchasing. |
|
| Question: |
What type of support comes with the purchase of Plexum Website Replicator? |
| Answer: |
It depends on the package that is purchased. Please click here for more details on our support programs. |
|
| Question: |
Will I pay for tech support? |
| Answer: |
No, as long as the problem is related to Plexum software and its within the free or purchased support (PlexCare) service period. |
|
| Question: |
What is Plexum return policy? |
| Answer: |
Please click here to read our Terms and Conditions. |
|
| Question: |
Does Plexum offer customization service? |
| Answer: |
Yes, we do offer customization service, please click here to contact us for a quote. |
|
| Question: |
What payment method do you guys accept? |
| Answer: |
We accepts American Express, VISA, MasterCard, PayPal, Checks, MoneyOrders, Bank Wire Transfer and Western Union. |
